ZIMPLUGS / Customer engagementEngageCustomer conversations. Connected.
Customer engagement
Engage
Bring customer conversations, campaigns and automated workflows into one workspace.
Explore ProductCustom Software & Business Systems
Software built around how your business actually works.
Turn scattered spreadsheets, manual processes and disconnected records into one system that fits your operations.
THE BUSINESS PROBLEM
Start with what
needs to work better.
Your business has outgrown the tools it started with. Information lives in too many places and routine work takes too many steps.
- Less duplicate data entry
- Clearer operational visibility
- A workflow designed for your team
The intended outcomes are agreed around your requirements during discovery.
WHAT WE CAN BUILD
The capabilities
behind the solution.
- Custom software and internal business systems
- CRM, sales and order management
- Inventory and product management
- Quotations, invoices and receipts
- Customer and staff portals
- Dashboards, reporting and data analytics
- Database design and data-driven applications
- Workflow and ERP-style operational systems
- UI/UX design, software testing and QA
EXAMPLE USE CASES
What could this look like?
Illustrative workflows to start the conversation.
- 01
An enquiry becomes a quote, then an order
- 02
A staff portal connects approvals with reporting
- 03
An inventory dashboard draws from one reliable database
FROM OUR PRODUCT ECOSYSTEM
Explore related products.
Enquire for availability
ZIMPLUGS / SACCO systemsCashHubA system for your SACCO.
SACCO systems
CashHub
A SACCO system offered to Savings and Credit Cooperative Organizations for member-based financial operations.
Explore ProductZIMPLUGS / Business managementOneYour business. Working together.
Business management
One
An integrated business platform connecting finance, people, customers, projects and retail operations.
Explore ProductHOW WE WORK
A clear path from
problem to progress.
Start with the work your business needs to do.
Build the technology around it.
- 01
Discover
Understand the problem, workflow and priorities.
- 02
Design
Define requirements, integrations, architecture and the delivery approach.
- 03
Build
Implement, test and refine the system, integration or product.
- 04
Evolve
Support, automate, integrate and improve as the business grows.
LET’S CONNECT THE DOTS
Have a system to build,
connect or automate?
Tell us what your business is trying to achieve.