ZIMPLUGS / Customer engagementEngageCustomer conversations. Connected.
Customer engagement
Engage
Bring customer conversations, campaigns and automated workflows into one workspace.
Explore ProductDIGITAL PRODUCTS · SYSTEMS · AI · INTEGRATIONS
We build digital
systems that move
businesses forward.
From SaaS products and internal business systems to AI, integrations, automation and digital growth. Technology that connects the way businesses work.
Independent thinking. Connected technology.
THE ZIMPLUGS ECOSYSTEM01 — CONNECTED BY DESIGN
ZimplugsOne connected ecosystem
Products
Platforms we own
and build.
Systems
Technology built
around your business.
Growth
A stronger
digital presence.
Engineered to connect Built to evolve
BUILT BY ZIMPLUGS
Ideas made into
working products.
Products designed for real businesses,
real workflows and real markets.
Enquire for availability
ZIMPLUGS / Property technologyTonazA place for your next place.
Property technology
Tonaz
Discover property to buy or rent in Zimbabwe, with a digital platform for property discovery, selling and letting.
Explore ProductWHAT WE BUILD FOR YOU
One business.
Connected possibilities.
Our products are platforms we develop.
Our solutions are what we build around you.
01
Software & business systems
Software built around how your business actually works.
An enquiry becomes a quote, then an order02
Integrations & APIs
Make your systems talk to each other.
A payment webhook updates an internal order03
AI & intelligent automation
Put AI where it creates real operational value.
Documents → retrieval → a sourced staff answer04
Web, mobile & platforms
Digital products built for customers, teams and markets.
A catalogue that turns interest into an enquiry05
Cloud, infrastructure & support
Deploy, operate and support the systems your business depends on.
A containerised application behind a reverse proxy06
Digital growth & media
Technology and content working together to grow your digital presence.
A content plan aligned with your offersCONNECTION IS OUR SPECIALITY
Make your systems
talk to each other.
Zimplugs builds APIs, webhooks and integrations that connect payments, communication channels, internal systems and third-party platforms.
Explore integrations & APIsPaymentsPaynowContiPayOther gateways
ZimplugsINTEGRATION LAYER
APIs · Webhooks · Middleware
BUSINESS ACTIONPayment confirmed
Update the order. Prepare a receipt. Notify the customer.
EXAMPLE FLOW
- Payment gateway
- Verified webhook
- Order system
- Customer notification
A verified payment event becomes a useful business action. Illustrative connections, not partnership claims.
FROM THE WORK
Systems in the wild.
010203
Owned product / Integrations
Connecting customer conversations
ENGAGE brings customer conversations and workflows into one product.
Owned product / Web
A digital home for property discovery
TONAZ gives property discovery in Zimbabwe a dedicated digital platform.
Owned product / Custom Software
Bringing business operations together
Zimplugs One connects several operational disciplines in one business platform.
PRACTICAL INTELLIGENCE
AI that works
inside real workflows.
Help staff find answers. Turn documents into usable data. Prepare a quotation. Route a customer request. Put AI to work where it can make a useful difference.
- Start with a clear business task.
- Connect the right knowledge and tools.
- Keep people in control of important decisions.
EXAMPLE / ASSISTED BUSINESS WORKFLOW
- Business dataDocuments & knowledge01
- RetrieveFind relevant context02
- AI layerPrepare a useful response03
- Tools & APIsConnect to business systems04
- Human approvalReview before acting05
- Business actionPut the result to work06
Clear inputs. Useful outputs. Human control.
HOW WE WORK
A clear path from
problem to progress.
Start with the work your business needs to do.
Build the technology around it.
- 01
Discover
Understand the problem, workflow and priorities.
- 02
Design
Define requirements, integrations, architecture and the delivery approach.
- 03
Build
Implement, test and refine the system, integration or product.
- 04
Evolve
Support, automate, integrate and improve as the business grows.
START WITH WHAT YOU NEED
What are you trying to solve?
You don’t need a technical brief.
Just a problem worth solving.
Zimplugs is an independent digital technology brand created and led by Nyasha Mandizvidza.
We build software products and help businesses design, connect and automate digital systems.
Zimplugs Dev
Software, systems, integrations,
AI and infrastructure.
Zimplugs Media
Digital presence, social media
and growth.
INSIGHTS
Good systems start with good questions.
Our first articles are still to come. Explore the thinking behind our work.
LET’S CONNECT THE DOTS
Have a system to build,
connect or automate?
Tell us what your business is trying to achieve.